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DCGamePub Limited, a company incorporated in accordance with the laws of Republic of Cyprus under registration number HE 401342. Address: Diagorou 4, KERMIA BUILDING, 2nd floor, Flat/Office 204, 1097, Nicosia, Cyprus

Privacy Policy

DCGamePub Limited (hereinafter “DCGamePub” or “We”) is dedicated to protecting the privacy of our users and handling any personal data obtained from users with care and respect. An overall principle is that we do not collect more information than is reasonably necessary to provide you with the best user experience.

This privacy policy (hereafter referred to as the "Privacy Policy") is applicable where the DCGamePub acts as a data controller with respect to the data we collect from you. This privacy policy will explain how we use the personal data we collect from you when you download our Services and play our games that hereafter collectively referred to as the "Service".

DCGamePub Limited, having its registered office at Diagorou 4, KERMIA BUILDING, 2nd floor, Flat/Office 204, 1097, Nicosia, Cyprus may use affiliates' or reputable third parties' services for the processing of personal data collected on or through the Services. By using our Service, you are accepting the practices described in this Privacy Policy.

1. What data do we collect?

DCGamePub Limited collects information when you download our games or use our Service. This information relates to how you use our Service including the type of device you use, and may include information that you submit when creating an account with us or through your social network accounts.

Data we receive from you

Only when you download our games or send us your data we process the following types of personal data based on consent:

  • your consent to the processing of data

  • player name and password

  • profile information (such as profile photo, gender, age)

  • language preferences

  • contact information (such as name and email address)

  • your messages to the Service (such as chat logs and player support tickets)

  • other data you choose to give us (such as data to identify a lost account)

In some cases, we will need to check your identity to verify your account and we may ask you to provide:

  • copy of your ID document with photograph,

  • payment details.

We may also take additional verification steps, which we consider reasonable in order to verify your account. In any case you provide your ID and other personal documents and data on your own discretion only.

Data we receive automatically

We collect some personal data automatically, such as:

  • your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)

  • data about your device, such as device name and operating system,

  • language country and language settings,

  • general location data

  • precise geo-location data (GPS, with your consent)

  • data about your use of the Service, such as gameplay data and your interactions with other players inside the Service.

 

2. How do we collect your data and how we use your data?

 

You directly provide DCGamePub Limited with most of the data we collect. We collect data and process data when you:

  1. Download our games in AppStore or Google Play market;

  2. Use our Service;

  3. Register through third-party services.

a) When you download our games, our servers automatically save your IP address and mobile device identifiers. IP addresses collected for improving the Service, optimizing your player experience, revealing any errors, along with your geographical location. We use this information to tailor and improve the adverts that may be introduced to the Service and measure the effectiveness of these advertisements.

b) We keep certain information when you use our Service.

To make our Service available to the players we process data necessary to:

  • create accounts and allow you to play our games,

  • operate the Service,

  • verify and confirm payments,

  • provide and deliver products and services you request,

  • send you service-related communications.

To provide a decent Service to our players, we have a legitimate interest to collect and process data required to:

  • update and develop player profiles,

  • develop and improve the Service and player experience,

  • manage our relationship with you,

  • provide social features as part of the Service,

  • customize your Service experience,

  • respond to your comments and questions and provide player support,

  • provide you DCGamePub Limited offers in the Service, and by email,

  • send you related information, such as updates, security alerts, and support messages,

  • Enable you to communicate with other players.

c) Data collected via third parties, including your social network ids, Service store ids, nickname, email and friends list, when you register in our Service via you social or Service store accounts and/or connect your social account to our Service (e.g. Facebook, Twitter).

We use this data for certain social functions of our Service, such as to show you who of your friends play the same game as you. In addition, we also use this information in order to provide you with updates and information on our and selected third parties' products and services we think you may be interested in.

Whom we provide your data?

DCGamePub Limited may provide information to partners that provide normal operation of Service, i.e. affiliates who assist us by providing technical or operational facilities, such as hosting, player support, advertising, analytics and fraud prevention.

We may also share your data with our third party contractors and Service developers provided these third parties assume confidentiality obligations regarding your personal data. Data may be shared with these developers with your consent only.

Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

We may process your personal data if we are required to do so by law or by a ruling handed down by a court of law. We will not delete personal data if it is relevant to an investigation or a due legal dispute. It will be stored until those issues are fully resolved and/or during the term required under the applicable law.

We do not provide personal details to other parties for commercial, or marketing purposes, except if you explicitly give us permission to do so, or if doing so is part of a specific program or operation for which you have registered. In such case, you may withdraw your permission at any time.

Our ad management and recommendation system designed so that your information is not shared directly with our third party advertisers. An advertiser or maker of a recommendation can only choose to target advertisements to groups of users falling within criteria such as age, gender or location, or to target communities according to type. If you fall within one of the target groups, you will receive an advert or recommendation.

 

3. Why do we collect data?

 

We use personal data and other information to maintain the general and personalized content and functionality of the Service. In addition, we use personal details to make it possible to accommodate your requests, and so that we are able to provide you with the services, as described herein, when using the Service and for the purposes set out elsewhere in this Privacy Policy. We may use the information that we have about you:

  • To provide you access to the Service and associated games and services, and continuously improve their features

  • To store your Service settings, gaming-history and provide personalized content

  • To provide player support services

  • To analyze and optimize the functioning of the Service and games

  • To enable in-game purchases

  • To provide relevant advertisements and to send you promotional messages by email or other communications in case you have given your consent for this

  • To enable social network integration

  • To provide competitions

  • To prevent cheating, fraud and crime

  • To meet legal and tax obligations.

 

4. How do we store your data?

 

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

We store your personal data for as long as necessary in order to provide you with the Service, unless further storage is required in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules.

We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.

 

5. What are your data protection rights?

 

DCGamePub Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to ours processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please send a clear request to the address mentioned below, that states clearly what it is you want to know, rectify or erase. This request needs to be signed and dated and contain a copy of the front side of your identity document.

Please note, if you withdraw your consent to processing or you do not provide the data that we require in order to maintain and administer the Service, you may not be able to use the Service and get registered at it.

Email us: support@deuscraft.com

 

6. Security

 

DCGamePub Limited has applied all reasonable and appropriate technical and organizational measures to ensure that your personal data processed securely. Within DCGamePub Limited, personal data is only available to people who need to have access to it in relation to their job.

At no moment in time will we directly sell or rent out your personal data to third parties. Occasionally we may use an external processor. If we do this, we will always ensure that we handle your data confidentially and in a safe manner.

DCGamePub Limited takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

DCGamePub Limited takes technical, organizational and legal measures, including, where suitable, encryption, to ensure that your personal data are protected from unauthorized or accidental access, deletion, modification, blocking, copying and dissemination.

 

Your access to Service

Access to the Service is authorized using your login and password. You are responsible for keeping this information confidential. You should not share your credentials with third parties and we recommend you take measures to ensure this information kept confidential.

If you forget your login details, you can request us to send you a restoration code.

To reduce the probability of third parties gaining unauthorized access, if you login to your account from an unusual place or after several failed attempts to provide valid login details, we may block entry to your account. You will then need to contact Service support and provide certain additional information to verify your credentials and gain access to your account.

 

7.Changes to our privacy policy

 

DCGamePub Limited reserves the right to amend our Privacy Policy. Amendments will be effective as of the moment of publication on the Service. You should check the Services regularly for amendments.

This privacy policy was last updated on 22 January 2020.

 

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

You may send an email to: support@deuscraft.com.